Internet not working

[Danielle115]

Hi, my internet is not working, done all the tests and still no joy, phoned up customer services and the auto message just referred me to the website to do the same tests, internet down 2 days now, help needed please

[Greenfingers001]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Lisa-P1987]

We are still looking to help you Danielle115 . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks