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Discussion topic: Internet not working

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This message was authored by Vadivarasi11 This message was authored by: Vadivarasi11

Internet not working

No work internet
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This message was authored by Chrisee This message was authored by: Chrisee

Re: Internet not working

Posted by a Superuser, not a Sky employee. Find out more

@Vadivarasi11 if the leds on your hub indicate the connection has been lost try running the connection test in the My Sky app over a mobike connection you may have to refresh the result as by default it shows the last routine result that will tell you if Sky are aware of the issue if they are not call them to report the issue and they will get it checked out by Openreach.

 

That you choose to use your connection for work gives you no priority unfortunately and Openreach who looks after the  lines have a 2 full working days service level agreement on domestic lines which can come as a shock if you havent got a fall back plan. 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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