27 Jun 2024 09:39 PM
28 Jun 2024 07:22 AM
Posted by a Superuser, not a Sky employee. Find out more@Vadivarasi11 if the leds on your hub indicate the connection has been lost try running the connection test in the My Sky app over a mobike connection you may have to refresh the result as by default it shows the last routine result that will tell you if Sky are aware of the issue if they are not call them to report the issue and they will get it checked out by Openreach.
That you choose to use your connection for work gives you no priority unfortunately and Openreach who looks after the lines have a 2 full working days service level agreement on domestic lines which can come as a shock if you havent got a fall back plan.
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