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Discussion topic: Internet not working

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This message was authored by Resha This message was authored by: Resha

Internet not working

I'm now customer and the Internet is not working

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This message was authored by Highlinder This message was authored by: Highlinder

Re: Internet not working

Posted by a Superuser, not a Sky employee. Find out more

@Resha  When was your activation date? Was it today?

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Resha
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This message was authored by Resha This message was authored by: Resha

Re: Internet not working

The activation date is 26/04

This message was authored by Highlinder This message was authored by: Highlinder

Re: Internet not working

Posted by a Superuser, not a Sky employee. Find out more

@Resha  Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic

If it finds an external fault it should enable you to book an engineer.

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