Hi, I am based in Dublin, Ireland. I have had no internet connection since 20/11/25. I logged the incident on 21/11/25 and "engineer assigned" however I have had no date or time confirmed.
Who can I speak with to confirm a day and time- it has been 7 working days already with no update.
You need to contact Sky Ireland for updates. You aren’t contacting Sky here. This is a customer ▶️ customer discussion forum where we try to help other customers.
Also note that auto compensation does not apply in the ROI.
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️ NOTE: I only provide help on the forum boards so Direct Messaging is switched off ▫️ Sky customer since 2001 with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
