This discussion topic has been answered Discussion topic: Internet light not on box
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on 01 Dec 2025 06:42 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Internet light not on box can't get on anything on Internet
Best Answers
Message posted on 01 Dec 2025 06:46 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
@Ge14 sounds like your hub has lost connection to the exchange. Run the Service Checker in the My Sky app using a mobile connection which should tell you if Sky arecalready aware of an issue affecting your line. If they arent give them a call so they can get your line checked out.
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
Message posted on 01 Dec 2025 06:46 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
@Ge14 sounds like your hub has lost connection to the exchange. Run the Service Checker in the My Sky app using a mobile connection which should tell you if Sky arecalready aware of an issue affecting your line. If they arent give them a call so they can get your line checked out.
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Message posted on 05 Dec 2025 06:03 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Internet light not on box
Thankyou
We had a line fault so engineer coming out as kept dropping out
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page