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Discussion topic: Internet light not lit up on router

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This message was authored by: AnnetteMiles

Internet light not lit up on router

We have a problem with our Internet as the "Internet" light on the router is not lit up. The ONT box also has a red light on it. We've have checked all connections and turned the router on and off but still the "Internet" light is not lit. Any ideas what to try next?
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This message was authored by: Daniel0210

Re: Internet light not lit up on router

Posted by a Superuser, not a Sky employee. Find out more

@AnnetteMiles 
Red light on ONT?; See this link ~
https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-...

Various hub lights; This link provides information about the coloured lights you may see on the various hubs
https://www.sky.com/help/articles/hub-lights-explained-start



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