0
Discussion topic: Internet light not lit up on router
Reply
Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
This message was authored by: AnnetteMiles
Message posted on 25 Apr 2026 02:24 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Internet light not lit up on router
We have a problem with our Internet as the "Internet" light on the router is not lit up. The ONT box also has a red light on it. We've have checked all connections and turned the router on and off but still the "Internet" light is not lit. Any ideas what to try next?
Reply
Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
This message was authored by: Daniel0210
Posted by a Superuser, not a Sky employee.
Find out more
Message posted on 25 Apr 2026 02:34 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Internet light not lit up on router
@AnnetteMiles
Red light on ONT?; See this link ~
https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-...
Various hub lights; This link provides information about the coloured lights you may see on the various hubs
https://www.sky.com/help/articles/hub-lights-explained-start
▪️ I AM NOT A SKY EMPLOYEE ▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
Reply
Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page