Discussion topic: Internet keeps going on and off
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Message posted on 08 Jun 2025 07:55 PM
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Internet keeps going on and off
My internet started dropping since last night was ok but when woke up today to no internet orange flashing light then steady orange light then goes blank starts to flash again same process sometimes goes green then back to orange flashing
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Message posted on 08 Jun 2025 08:27 PM
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Re: Internet keeps going on and off
The first thing to check is this link to see if there are any outages in your area:
https://www.sky.com/servicechecker
If there isn't try running the line test here:
https://www.sky.com/help/articles/broadband-diagnostic-start
You can also run the test via the MySky app on a mobile data connection.
After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.
If this is of no help give Sky a call to report it to them.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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