Internet keeps going off

[Steveno]

Hi. The lights on the router keep going out then orange then green then keeps repeating this. Please help. Thankyou

[GD1]

@Steveno  Which area are you in?

[Steveno]

I'm in chesterfield derbyshire

[GD1]

@Steveno   First thing to check is this link to see if there are any outages in your area:

https://www.sky.com/servicechecker

If there isn't try running the line test here:

https://www.sky.com/help/articles/broadband-diagnostic-start

You can also run the test via the MySky app on a mobile data connection.

After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.

[Steveno]

I've already done that it says there's no issue