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Discussion topic: Internet keeps going off constantly

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This message was authored by Alishamarie72 This message was authored by: Alishamarie72

Internet keeps going off constantly

My Internet keeps Going off constantly and takes an hour or two to come back on I reset it and it doesn't work
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This message was authored by JimM1 This message was authored by: JimM1

Re: Internet keeps going off constantly

@Alishamarie72 Log into your sky account on a mobile device if your internet is not working and run the service check.

This message was authored by Highlinder This message was authored by: Highlinder

Re: Internet keeps going off constantly

Posted by a Superuser, not a Sky employee. Find out more

@Alishamarie72 Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic

If it finds an external fault it should enable you to book an engineer.



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