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Discussion topic: Internet keeps dropping

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This message was authored by: Theresa92

Internet keeps dropping

At least 5 times a day the internet drops. It does eventually come back on, but as I have speed guarantee it shouldnt drop at all, please look in to it
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This message was authored by: caesarome

Re: Internet keeps dropping

Posted by a Superuser, not a Sky employee. Find out more

@Theresa92 

As you are talking to other customers here we can not look into it so the next time this happens have a look to see what the lights on your broadband hub are doing then try going through this:

 

https://www.sky.com/help/articles/hub-lights-explained-start

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