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Discussion topic: Internet keeps dropping

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This message was authored by: Rhonda4

Internet keeps dropping

Hi,

I was awake this morning 3-4am and was not able to connect to my wifi - my

device (kindle) tried connecting but it was just trying for a good ten minutes 

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This message was authored by: Chrisee

Re: Internet keeps dropping

Posted by a Superuser, not a Sky employee. Find out more

@Rhonda4 couple of possible reasons first your broadband connection was down due to overnight maintenance work or possibly if you have Sky Q boxes one of those is set to eco stanby mode that turns off itsWiFi hot spot from 2.30 to 5.45am. If thr latter seems possible change the standy setting on the Q box to active or none. The former is unavoidable.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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