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Discussion topic: Internet keeps dropping

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This message was authored by Vikki451 This message was authored by: Vikki451

Internet keeps dropping

On a daily basis my internet goes off and I can't watch any tv or use my other devices. I pay alot and this issue is causing alot of problems. But when I go on the sky go it says everything is fine which clearly it's not.
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This message was authored by Addie15 This message was authored by: Addie15

Re: Internet keeps dropping

Posted by a Sky employee

Hi there, @Vikki451. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

This message was authored by Lisa-P1987 This message was authored by: Lisa-P1987

Re: Internet keeps dropping

Posted by a Sky employee

We are still looking to help you Vikki451 . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

Thanks

Lisa - Sky Tech Team Expert
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