23 Jul 2024 03:00 PM
My internet keeps dropping out but the service checker says there are no issues. I've multiple reboots and I've seen a post suggesting I share my router statistics so the community can help. Here they are, hoping someone can help 🤞
24 Jul 2024 09:01 AM
Posted by a Sky employeeHi there, @MrCJB4. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
29 Jul 2024 11:10 AM
Posted by a Sky employeeThanks for chatting to us @MrCJB4 . Unfortunately, there was no further response on the chat in 48 hours, we are still waiting to help you. If you need our support let us know and we can re-escalate to our chat team. Your chat has been closed now. Thanks
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 4 hours
New Discussion