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Discussion topic: Internet keeps cutting out

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This message was authored by: NaomiV1

Internet keeps cutting out

Hi I spoke to someone the other day to explain my WiFi keeps dropping out and they said they sent someone out to fix something outside of the property, but it keeps happening. This has been happening a lot for over a month now. Please can this be fixed. Thank you
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This message was authored by: Allan95

Re: Internet keeps cutting out

Posted by a Sky employee

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141
 

This message was authored by: Nickyjm

Re: Internet keeps cutting out

Mine is doing the same. Paying for a rubbish service 

This message was authored by: Allan95

Re: Internet keeps cutting out

Posted by a Sky employee

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141
 

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