0

Discussion topic: Internet keeps cutting out

Reply
This message was authored by: MEDIC1003

Internet keeps cutting out

I have checked everything but the WiFi keeps cutting in and out, I need an engineer to come out and check as it seems as though the problem is inside my home. It has been checked outside, and got new hub coming but it still playing up
Reply

All Replies

This message was authored by: caesarome

Re: Internet keeps cutting out

Posted by a Superuser, not a Sky employee. Find out more

@MEDIC1003 

A poor signal in certain rooms is something that comes up on here on a regular basis so try going through this to see if it helps:


https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/...


If not and if you have Wi-Fi Max on your account then Sky will supply up to 3 pods as you can read about here:

 

https://www.sky.com/help/articles/sky-wifi-max

 

So you can either call them on 150 from a landline phone or a mobile that has a Sky sim in it or Select "No, I still need help" at the bottom on the above link.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Reply