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Discussion topic: Internet issues

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This message was authored by: Livsouthurst

Message posted on ‎20 Oct 2025 10:05 AM

Internet issues

My internet is not working correctly, I have my phone and work laptop connected and working but my sky tv is saying connected but no internet and ring indoor camera also not working

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎20 Oct 2025 10:20 AM

Re: Internet issues

Posted by a Superuser, not a Sky employee. Find out more

@Livsouthurst 

Hsve you tried rebooting the broadband hub at the mains and after powering back up waiting a further 5 minutes to see if everything now works ?

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This message was authored by: Livsouthurst

Message posted on ‎20 Oct 2025 11:25 AM

Re: Internet issues

Yes I have tried this, I've reset the internet also and still nothing working. Very strange never experienced this before

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This message was authored by: JimM1

Message posted on ‎20 Oct 2025 12:02 PM

Re: Internet issues

@Livsouthurst Ring doorbell and camera feeds are down due to a issue currently so that one is for sure out currently!

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Message posted on ‎20 Oct 2025 01:24 PM

Re: Internet issues

@Livsouthurst Ring is back online and up and working currently!

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