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Discussion topic: Internet issues everyday at the same time

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This message was authored by: Rrobinson77

Message posted on ‎21 Nov 2024 10:55 AM

Internet issues everyday at the same time

Everyday at or around 10.15 my Internet start dipping in and out for around an hour. Never happens at weekends! I have people working from home and the Internet is crucial, what is going on I switched from Virgin Media because the same happened there and now it seems Sky throttles the Internet too. Very unhappy
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This message was authored by: TimmyBGood

Message posted on ‎21 Nov 2024 11:07 AM

Re: Internet issues everyday at the same time

Posted by a Superuser, not a Sky employee. Find out more

 

@Rrobinson77 wrote:
I switched from Virgin Media because the same happened there and now it seems Sky throttles the Internet too. 

Virgin uses an entirely different delivery mechanism to Sky, which strongly suggests a very local issue.  Is there any household device on a timer with a different schedule from weekdays to weekends?

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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