Internet issue

[Waqar3]

Hi 

since i got broadband from u evey single day we had issue its keep dropping singnals again and again last time i booked an engineer but he doesn't come to my property just text me and say its done ty had a very bad experience so far from your internet connection very upset if its not fixed than i have to change my network 

[caesarome]

@Waqar3 

You are talking to mother customers here and not Sky support.

A poor signal is something that can cause this so try going through this to see if it helps:

https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/...

If not and if you have Wi-Fi Max on your account then Sky will loan up to 3 pods as you can read about here:

https://www.sky.com/help/articles/sky-wifi-max

So you can either call them on 150 from a landline phone or a mobile that has a Sky sim in it or Select "No, I still need help" at the bottom on the above link.

Alternatives are homeplugs or your own mesh network.