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Discussion topic: Internet is not working wh

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This message was authored by: Vaibhav2

Internet is not working wh

When I tried to connect it the WiFi broadband it give me  error that can not verify server identity 

The identity of my router.io  ca not be verified by Wi-Fi

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This message was authored by: caesarome

Re: Internet is not working wh

Posted by a Superuser, not a Sky employee. Find out more

@Vaibhav2 

When it is down after midnight to around 6am then it could be overnight maintenance taking place as per this message at the top of the page:
https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/m-p/5151847#...


If it still down later then the first thing to check is this link to see if there are any outages in your area, it doesn't always pick up issues straight away so it might be worth trying again later if this is the case:
https://www.sky.com/servicechecker


If your ONT shows a red light then have a read of this:
https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-...


If there isn't try running the line test here:
https://www.sky.com/help/articles/broadband-diagnostic-start

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