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Discussion topic: Internet has went off

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This message was authored by: Sharni92

Internet has went off

TV and Internet not working as TV is sky glass. Think storm has knocked it off 

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This message was authored by: Chrisee

Re: Internet has went off

Posted by a Superuser, not a Sky employee. Find out more

@Sharni92 you wont be alone. Pretty pointless doing much until the storm passes but once things calm down a bit run the service checker in the My Sky app to see if Sky are aware of a fault affecting your line. If they aren't then call them to report the fault but lines will inevitably be very busy.

 

Lines will get fixed but the engineers will be pretty busy.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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