Internet going on and off

[NickyD2]

Internet keeps going on and off. Has been for a few weeks now.  Orange light flashes  then goes orange then green but is happening a lot. We then get a message to say our internet is not protected from I cloud private relay. Then we get one to say it is. 

[Addie15]

Hi there, @NickyD2. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147