Discussion topic: Internet drops intermittently temporarily
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Message posted on 16 Dec 2024 05:49 PM
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Internet drops intermittently temporarily
My internet keeps dropping intermitently for very short periods, this can happen at any time and as a singular occurrence or continuously even when doing the simplest things like streaming a movie from Disney via my sky q box. This isn't just a WiFi issue as my Xbox is wired to the hub and has the same issue - the sky q box is only a matter of meters away from the router in the same room.
Rang previously to be told it's because we were on a rolling plan - we have upgraded to the fibre 500 and still have the issues
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Message posted on 17 Dec 2024 08:36 AM
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Re: Internet drops intermittently temporarily
Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
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