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Discussion topic: Internet drops everyday for 3 days

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This message was authored by: Yankie0407

Internet drops everyday for 3 days

Internet is intermittent and has been for last 3 days. Will work for 30 mins then drop out for 10 mins and so on for the last 72 hours 

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This message was authored by: Chrisee

Re: Internet drops everyday for 3 days

Posted by a Superuser, not a Sky employee. Find out more

@Yankie0407 if the service checker in the My Sky app is not offering to book an engineer to 6check your line call Sky to see if yhey can get Openreach to accept a fault report. Whether Openreach will intervene or not will depend on the number of drops and whether the automstic systems managing the line still have scope to stabilise the connection by gradually increasing the noise margin in steps each night. Sky have very limited ability to force Openreach to take action.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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