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Discussion topic: Internet dropping

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Avatar for Phil485
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This message was authored by: Phil485

Message posted on ‎18 Nov 2024 08:05 PM

Internet dropping

Hi. We have a device that keeps dropping Internet and kicks you out. It's connected to the upstairs TV.  The test on here says the connection is OK. What can we/you do to boost this? 

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Avatar for jamesn123
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Superuser
This message was authored by: jamesn123

Message posted on ‎19 Nov 2024 10:57 AM

Re: Internet dropping

Posted by a Superuser, not a Sky employee. Find out more

@Phil485 

Is it just this single device suffering with the issue? 

What happens if you move it closer to the hub?

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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