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Discussion topic: Internet dropping out
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This message was authored by: leetieb
Message posted on 16 Jun 2026 09:18 AM
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Internet dropping out
Got new WiFi max modem and 3 x boosters and losing Internet regularly but on my sky it says connections ok?? Anyone got any advice
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This message was authored by: Brill+Gill
Posted by a Sky employee
Message posted on 17 Jun 2026 08:45 AM
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Re: Internet dropping out
Hi @leetieb, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141
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