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Discussion topic: Internet dropping out
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This message was authored by: AVRD24
Message posted on 08 Jul 2024 05:33 PM
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Internet dropping out
The Sky troubleshoot tests say that there are no issues with the wifi/broadband but the connection is dropping out regularly on laptops. Router stats copied below. Any suggestions of what the issue might be and how to resolve would be welcome!
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This message was authored by: jamesn123
Posted by a Superuser, not a Sky employee.
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Message posted on 09 Jul 2024 03:13 PM
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Re: Internet dropping out
Your router stats suggest the WiFi radios are dropping or changing channel due to interference. Has anything changed recently that could have caused this such as changes in appliances, router location, neighbour's WiFi etc.
I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
Myself & Others offer our time to help others, please be respectful.
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