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Discussion topic: Internet dropping out

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This message was authored by Nnorman78 This message was authored by: Nnorman78

Internet dropping out

Our internet has been dropping out for passed 24 hours but all tests show it's ok.  Have tried everything but nothing is working.

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This message was authored by Highlinder This message was authored by: Highlinder

Re: Internet dropping out

Posted by a Superuser, not a Sky employee. Find out more

@Nnorman78  Are you testing this when the broadband is working on when it is dropped?



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This message was authored by drmsm This message was authored by: drmsm

Re: Internet dropping out

We are getting the same. Works for 10 min then router restarts. Was happening yesterday afternoon and since 4 pm today

This message was authored by carmen24 This message was authored by: carmen24

Re: Internet dropping out

same here wc 🙁

This message was authored by Monkeybiscuits This message was authored by: Monkeybiscuits

Re: Internet dropping out

Having the same problem. 

all tests on My Sky say things are fine. Router regularly has flashing orange lights. 

This message was authored by JerryCrow66 This message was authored by: JerryCrow66

Re: Internet dropping out

I've had no broadband all day. Orange light showing on the router box. Can't find a number to ring to find out if the fault is with the router or a broadband outage. Not good!

This message was authored by Skyjack1 This message was authored by: Skyjack1

Re: Internet dropping out

Same issue in Northamptonshire. WiFi drops frequently and intermittently. restarted the router a few times and hasn't appeared to make a difference 

This message was authored by Pete+Norman This message was authored by: Pete+Norman

Re: no Internet dropping out

When it's out as it's not really on for more than a few minutes.  Open reach supposed to be looking at it but didn't sort it yesterday 😡. Working from home is going to be fun today.

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