Discussion topic: Internet dropping out randomly
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Message posted on 20 May 2026 11:53 PM
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Internet dropping out randomly
Hello, my internet seems to drop every now and then but pretty regular the last few days. The WiFi will appear then disappear along with wired devices dropping out. We have the upgraded hub also and we are not all ways getting the guranteeed speeds thanks
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Message posted on 21 May 2026 06:56 AM
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Re: Internet dropping out randomly
@James576 wrote:Hello, my internet seems to drop every now and then but pretty regular the last few days. The WiFi will appear then disappear along with wired devices dropping out. We have the upgraded hub also and we are not all ways getting the guranteeed speeds thanks
Have you tried the broadband & WiFi diagnostic either through the MySky app or at https://www.sky.com/help/articles/broadband-diagnostic-start
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Not a Sky employee
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Sky Q with 2GB UHD box wired to the Sky Max router
Samsung S95C TV, HDMI to Sonos Beam Gen 2
Sky FTTP 500Mb to Max Hub (WiFi disabled)
Pair of TP-Link Deco BE65's in AP mode used for WiFi access with MLO enabled, main Deco hardwired to Max hub
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