Internet dropping frequently

[Toonwolf]

Hi,

My internet has been dropping frequently for last couple of days.

I've read numerous posts on here and tried all the quick fixes, resets etc but nothing is fixing it.

I thought there may be something in here that someone may be able to make sense of?

[Highlinder]

@Toonwolf  What does the broadband test say when you run it?

[jamesn123]

@Toonwolf 

Any changes to your setup? E.g. Cables, sockets etc?

Your stats dont show an obvious line fault although they do show that your WAN has been dropping 

[Toonwolf]

Hi, thanks for replies.

There have been no changes to setup at all.

I have router then an ethernet switch attached. And an extender. I turned the extender off but the problem persists. Never had an issue before.

But now I get orange light on router. It drops. Comes back a minute or so later and is stable for a period sometimes as long as an hour and then goes again. 

I haven't had time to systematically isolate the connected devices, is that worth doing? Or is it an issue with the inbound cabling/router?

Cheers!

[jamesn123]

@Toonwolf 

Not worth messing with your devices, the colour change on the broadband light shows its an external problem. I'd give Sky a call and see if they will send an engineer

[Toonwolf]

Brilliant, thank you

[TomTay]

I have had exactly the same issue for the last few weeks

Openreach told me to replace the DSL cable - this made no difference.

Sky sent out an engineer to replace the microfilter socker - This also made no difference.

Have now decided to move to Virgin as I work from home and cannot have wifi constantly dropping out

[Toonwolf]

This is my issue. I need a stable connection for work. 

I guess I'll get an engineer and give it a go, if not will look to change. Is moving to cable the best option, as opposed to say, BT?

[TomTay]

I am not sure to be honest. I managed to get a TV and 250mpbs broadband deal with Virgin for £32 a month for 18 months, so have just gone for that

Currently paying £55 a month with Sky and the internet, sadly, cannot be relied upon at all.