Internet drop out

[Emma+v]

Regularly our Internet drops out. Bith Our sky Q box has trouble connecting to the hub box and there for we can't watch television. Usually it clears after a short to medium time but seem to have an increase ga mountnof time with no access to services. 😐

[Lisa-P1987]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147