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Discussion topic: Internet doesn’t work

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This message was authored by: Soccoro

Message posted on ‎10 Sep 2025 04:32 PM

Internet doesn’t work

Today is my activation date and the internet doesn't work not 

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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210

Message posted on ‎10 Sep 2025 04:36 PM

Re: Internet doesn’t work

Posted by a Superuser, not a Sky employee. Find out more

@Soccoro 

Activation can occur at any time up til midnight tonight. The Talk landline service could take a further 24 hours to be fully operational. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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This message was authored by: Anzhelika1

Message posted on ‎15 Nov 2025 01:05 PM

Re: Internet doesn’t work

My internet hasn't been working for about a week! It turns on for an hour, then flashes red and green again and doesn't work! I'm tired of trying to figure out what's wrong with it, please fix the problem as soon as possible!

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This message was authored by: Daniel0210

Message posted on ‎15 Nov 2025 01:08 PM

Re: Internet doesn’t work

Posted by a Superuser, not a Sky employee. Find out more

@Anzhelika1 
You aren’t communicating with Sky by posting on here. This is a customer ➡️ customer discussion forum where we try to help other Sky customers.

 

If it's an intermittent fault you'll need to contact Sky to report it.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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This message was authored by: JimM1

Message posted on ‎15 Nov 2025 01:21 PM

Re: Internet doesn’t work

@Anzhelika1 When it is working call 150 from your landline phone and report your issue!

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