Internet connection

[Cherise2]

My internet disconnect constantly. I'm able to reconnect if I turn everything off from the plug it reconnects but then disconnects again within 5 mins. I've reset, checked wire connections etc. still not connecting and staying connected 

[LJB-C]

Good morning @Cherise2 ’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141