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This discussion topic has been answered Discussion topic: Internet connection

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This message was authored by: Storyteller

Internet connection

TV is saying no Internet connection

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This message was authored by: Chrisee Answer

Re: Internet connection

Posted by a Superuser, not a Sky employee. Find out more

@Storyteller check if other devices are connected to the internet. If they aren't check the lights on your Sky hub using this help page https://www.sky.com/help/articles/hub-lights-explained-start

 

If other device are connected cred try turning off the TV and unplugging the mains until the power led goescout then restart it. 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

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This message was authored by: Chrisee Answer

Re: Internet connection

Posted by a Superuser, not a Sky employee. Find out more

@Storyteller check if other devices are connected to the internet. If they aren't check the lights on your Sky hub using this help page https://www.sky.com/help/articles/hub-lights-explained-start

 

If other device are connected cred try turning off the TV and unplugging the mains until the power led goescout then restart it. 

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

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