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Discussion topic: Internet connection
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This message was authored by: Stevan_farrell7
Message posted on 05 Oct 2025 09:56 AM
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Internet connection
My Internet connection is awful all week not my ps5 not working at all paying money and it's no good I want to candled my account not doing this anymore
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This message was authored by: TimmyBGood
Posted by a Superuser, not a Sky employee.
Find out more
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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 05 Oct 2025 10:05 AM
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Re: Internet connection
Your contract (and wider consumer rights legislation) requires you to permit the supplier to attempt to remedy the situation before you can pursue cancellation without penalty.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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