Internet connection too weak

[HBLM]

Internet connection keeps dropping and too weak 

[Chrisee]

@HBLM its not clear if the issue is your device losing a connection to the Sky hub due to poorcwifi orvthe hub losing connection to the exchange. Thesexare different issues with differentvsokutions. To help you diagnose your problem use this trouble shooter https://www.sky.com/help/articles/hub-lights-explained-start

[Sarah9762-]

Yes it's keeps dropping out so my Hive and other deco things aren't working 

[Chrisee]

@Sarah9762- arecyou the same person who started the thread if so please do not use multiple Sky ids it confuses everone.

The advice stands check the LEDs on the hub using the troubleshooter it will tell you what to do. In essence if the line is dropping snd the My Sky app doesnt tell you Sky are already aware of a fault affecting your line give them a call and report the problem so they can get it fixed.