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Discussion topic: Internet connection drops
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This message was authored by: MMPPRR
Message posted on 29 Oct 2024 02:40 PM
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Internet connection drops
I have recently switched from by to sky broadband. When connected the speed is good and everything OK but the connection drops frequently. At least 6 times a day. When I do a test on here sometimes is shows as ok sometimes not.
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This message was authored by: Chrisee
Posted by a Superuser, not a Sky employee.
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Message posted on 29 Oct 2024 02:54 PM
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Re: Internet connection drops
@MMPPRR ifvthe hub indicates thst it has lost connection to the internet (see https://www.sky.com/help/articles/hub-lights-explained-start) and the onlinectest does not tell you Sky arexslready aware of the issue call them somthey can het it checked out.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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