@Joe751 Hard to work out your mix and match situation but here goes, phone on a OR master socket still yes no problem TV on a Sky Q sat delivery yes no problem anything else that is Broadband connected and is down then nothing will work, that is Q apps for the TV etc...
Has the hub changed any lights, amber or out, see the links below.
This link providers information about the coloured lights on the various hubs
https://www.sky.com/help/articles/hub-lights-explained-start
https://www.sky.com/servicechecker
