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Discussion topic: Internet connection Sky Max

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Avatar for Burtman
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This message was authored by: Burtman

Message posted on ‎27 Aug 2026 05:16 AM

Internet connection Sky Max

When trying to use certain apps on my devices, they keep coming up with i am not connected to the Internet. I have run test on Sky Max equipment and it says OK.
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Avatar for Chrisee
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Superuser
This message was authored by: Chrisee

Message posted on ‎27 Aug 2026 07:54 AM

Re: Internet connection Sky Max

Posted by a Superuser, not a Sky employee. Find out more

@Burtman check the network settings on the devicecwhenyou get the error. Younshould see an IP address between 192.168.0.2 to 192.168.0.254 which shows the device is connected to the hub correctly. 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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