Internet being down looking to cancel our contract

[Sk52]

Our internet is down for a second night in a row now can we cancel our contract we have only been under contract since the end of may 

[daveNOS]

@Sk52 You won't be able to cancel unless Sky can't get Openreach to fix the issue, the target time is 2 working days starting the day after the fault is reported(i assume you have reported the issue to Sky?). 

[TimmyBGood]

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@Sk52 wrote:

 can we cancel our contract we have only been under contract since the end of may 

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You could exercise your rights during the cooling off period, but the loss of connectivity itself doesn't have a bearing in the matter.