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Discussion topic: Internet access on phone

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This message was authored by: Stephros

Internet access on phone

Hi everyone,

 

Got a new phone. I'm connected to sky broadband at home. My Internet connection is slower than my husband. For example if we went into book a holiday at the same time he'll be able to get to view accommodation etc quicker than me. My speed checks are the same as his. 

Sometimes when I click on WiFi it says not connected even though I have the WiFi emoji, then it connects. 

Pulling my hair out here. Hoping someone here can help.  TIA

 

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This message was authored by: caesarome

Re: Internet access on phone

Posted by a Superuser, not a Sky employee. Find out more

@Stephros 

This sounds more like an issue with your phone do have you tried rebooting it ?

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