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Discussion topic: Internet access on phone
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This message was authored by: Stephros
Message posted on 30 May 2026 10:35 AM
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Internet access on phone
Hi everyone,
Got a new phone. I'm connected to sky broadband at home. My Internet connection is slower than my husband. For example if we went into book a holiday at the same time he'll be able to get to view accommodation etc quicker than me. My speed checks are the same as his.
Sometimes when I click on WiFi it says not connected even though I have the WiFi emoji, then it connects.
Pulling my hair out here. Hoping someone here can help. TIA
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 30 May 2026 01:56 PM
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Re: Internet access on phone
This sounds more like an issue with your phone do have you tried rebooting it ?
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