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Discussion topic: Internet Speed Below Guaranteed Minimum

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This message was authored by: A-M2022

Internet Speed Below Guaranteed Minimum

My internet speed has dipped below my guaranteed minimum of 12Mb/s every day since June 1. I am looking to find out how I can be refunded for this as this has happened over 3 or more days. 

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This message was authored by: caesarome

Re: Internet Speed Below Guaranteed Minimum

Posted by a Superuser, not a Sky employee. Find out more

As stated on this link you will need to get in touch with Sky:

 

https://www.sky.com/help/articles/broadband-speeds-explained

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