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Discussion topic: Internet Connection

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This message was authored by D88 This message was authored by: D88

Internet Connection

For the past 4 days, our TV and connected devices to the Internet have lost connection / reconnected several times throughout the day. I work from home on Wednesdays and due to not being to connect to the home broadband (as I did last week) I have had to use my works mobile hotspot and have since incurred charges for doing so. I've ran the checks on the website which say the hub and connection are fine, which can't be the case as my TV currently states 'No Internet connection', this is the issue is has stated numerous times over the past 4 days as I say.

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This message was authored by jsparkes This message was authored by: jsparkes

Re: Internet Connection

I have the same issue. My download speeds are also slower.

This message was authored by Chrisee This message was authored by: Chrisee

Re: Internet Connection

Posted by a Superuser, not a Sky employee. Find out more

@D88 and @jsparkes there are multiple similar reports probably linked to last weekend storm. If it continues call Sky and reportvthe issue but whether Openreach will do anything ither than wait fir the line to dry out is doubtful unfortunately.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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