Discussion topic: Internet Connection issues

This message was authored by: Chris650711 · ‎12 Jun 2024

Have tried all suggested checks and tests and the Windows Network Diagnostics test on PC has returned the message 'Wi-Fi doesn't have a valid IP configuration' (Not Fixed)

The reset of the wireless adapter was completed but the investigation into the router / modem issues failed.

I don't know and I can't see any obvious next steps to take in this to try and get the issue resolved. Can anyone help?

This message was authored by: TimmyBGood · ‎12 Jun 2024

@Chris650711

Completely shut down the PC, then unplug the router from its mains connection. Plug the router back in, give it a couple of minutes and then boot up the PC.

* * * * * * *
Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

Discussion topic: Internet Connection issues

Internet Connection issues

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