Discussion topic: Internet Connection issues
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Message posted on 12 Jun 2024 12:24 PM
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Internet Connection issues
Have tried all suggested checks and tests and the Windows Network Diagnostics test on PC has returned the message 'Wi-Fi doesn't have a valid IP configuration' (Not Fixed)
The reset of the wireless adapter was completed but the investigation into the router / modem issues failed.
I don't know and I can't see any obvious next steps to take in this to try and get the issue resolved. Can anyone help?
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Message posted on 12 Jun 2024 12:54 PM
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Re: Internet Connection issues
Completely shut down the PC, then unplug the router from its mains connection. Plug the router back in, give it a couple of minutes and then boot up the PC.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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