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Discussion topic: Intermittent issues

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This message was authored by: KiaK

Message posted on ‎07 Jul 2026 10:22 PM

Intermittent issues

Hi there, 

 

I have been having intermittent disconnnections with my WiFi. This has been ongoing for a few weeks now. When checking my internet on the app during a disconnect it states the internet is working when it is not. This is becoming ridiculous. I'm playing for the fastest board brand and I am not getting it. I pay a lot monthly for a service that I am not receiving. 

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎07 Jul 2026 10:25 PM

Re: Intermittent issues

Posted by a Superuser, not a Sky employee. Find out more
@KiaK wrote:

I have been having intermittent disconnnections with my WiFi. 

Do you have a good wifi signal throghout your home ?

When this happens what lights are lit on the hub ?

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