Intermittent internet

[David473]

WiFi and lan cable connection keep dropping out.

our incoming cable is an over head cable and we have had this problem previously. It was

flud than the cable ran through trees and had been damaged. This appears to be a very similar problem.

[Greenfingers001]

Hi there @David473 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147