Intermittent internet/ WiFi connection and reduced speeds

[Rayv440]

Good day I have been having intermittent Internet or WiFi connection for the last few days. Sometimes the Internet is slow which leads to buffing/ lagging when streaming. I have done a few speedtests and checked the connection via the sky app and website. All seems fine but at times the problem still persists. I would really appreciate it if this issue could be looked at. Kind regards

[Greenfingers001]

Hi there @Rayv440 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147