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Discussion topic: Intermittent fault

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This message was authored by: Dale2k4

Intermittent fault

My broadband has been intermittently dropping on an almost daily basis for the last 3 months. I have reset the router and switch many times which does fix the problem but only for a short time 

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This message was authored by: caesarome

Re: Intermittent fault

Posted by a Superuser, not a Sky employee. Find out more

@Dale2k4 

When it drops what happens to the lights on the hub ?

 

Try going through this:

https://www.sky.com/help/articles/broadband-diagnostic-start

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This message was authored by: Dale2k4

Re: Intermittent fault

I haven't looked. I've got an engineer booked now. Thank you for responding. 

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