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Discussion topic: Intermittent fault
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This message was authored by: Dale2k4
Message posted on 11 Aug 2026 09:55 AM
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Intermittent fault
My broadband has been intermittently dropping on an almost daily basis for the last 3 months. I have reset the router and switch many times which does fix the problem but only for a short time
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 11 Aug 2026 10:11 AM
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Re: Intermittent fault
When it drops what happens to the lights on the hub ?
Try going through this:
https://www.sky.com/help/articles/broadband-diagnostic-start
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This message was authored by: Dale2k4
Message posted on 11 Aug 2026 11:07 AM
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Re: Intermittent fault
I haven't looked. I've got an engineer booked now. Thank you for responding.
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