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Discussion topic: Intermittent connection to broadband
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This message was authored by: SinSin
Message posted on 05 Aug 2025 06:28 PM
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Intermittent connection to broadband
After 3 engineer visits I still have a problem with my broadband cutting out. Its not the WiFi, the Socket nor the cable to the hub from the socket. I fully believe that there is an external issue with the wiring to my house. I try to report the fault but as Im on EE with zero coverage at my house I cannot report via the MySky app until the connection restores itself. At this point the connection has reestablished itself and declares there is no fault. Im getting rather annoyed at this. Can anyone help ?
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This message was authored by: SinSin
Message posted on 07 Aug 2025 05:29 PM
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Re: Intermittent connection to broadband
I actually fully believe that this DP is the problem. There was a problem with the guttering and was getting quite a lot of water on it. Been on the phone to tech support but they will not send an engineer as their line test won't pick up an intermittent fault !!
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