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Discussion topic: Intermittent broadband connection
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This message was authored by: Jscott
Message posted on 15 May 2024 01:42 AM
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Intermittent broadband connection
Broadband connection constantly dropping in and out for past week. Becoming very unreliable.
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This message was authored by: Chrisee
Posted by a Superuser, not a Sky employee.
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Message posted on 15 May 2024 06:53 AM
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Re: Intermittent broadband connection
@Jscott there have been more reports of line drops recently primarily linked tomthe recent very wet weather although last weekends solar storm seemed to have also caused issues. When your conection is up run the full connection test in the My Sky app as thst can bookman engineer if it picks up a line fault. If you would like an independent opinion on the health of your connection post your hub's connection stats taken when the line has been connected for at least a few hours see Find your Sky Broadband router statistics
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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