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Discussion topic: Interested issues

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This message was authored by: Nic-85

Interested issues

Hi for the past few month we have been having issues with the Internet where it disconnected from devices for a few min at a time then reconnects, then disconnect again, this is now a number of times per day, my sons tv has now disconnected and won't reconnect to the Internet. We have tried WiFi boosters which arent helping. The router cant be moved to another part of house due to where it was installed. Is there anything you can do to help if not can you let me know when im out of contract so I can change provided. Thanks
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This message was authored by: JimM1

Re: Interested issues

@Nic-85 Here is a simple question, when did this all start to happen? Hub can be moved anywhere you need it to be, difficulty in doing so may be that issue, and some help from you below! Login to your account it will show you everything that you need to see!

 

https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/...

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